Featured selection
2026 Trends
Before / After
From space to emotion
An outdoor space is more than just an area.
It’s a place designed to last, to welcome and to be enjoyed season after season.
Before
After
“True customer care is rare, and you maintain it with real elegance. I was genuinely surprised by the attention given to my order all the way through to delivery.”
“Impeccable service with professional guidance throughout. The website, packaging and delivery all met our expectations perfectly.”
“Distinctive, beautifully designed and comfortable garden furniture. We’ve finally found something truly exceptional for our terrace. The quality is simply impeccable.”
Frequently Asked Questions
Here are the answers to the most frequently asked questions about orders, payment methods, delivery, and support.
For any specific request, our team remains at your disposal.
Do I need to create an account to place an order?
No, creating an account is not mandatory.
However, we recommend creating one to facilitate tracking your orders and to receive our exclusive offers and news previews.
What countries do you deliver to?
We deliver to most European countries, including: France, Spain, Italy, Switzerland, Portugal, Germany, Austria, Belgium, Monaco, and Greece, etc…
*For any delivery to an island or any other country, please contact us at contact@arkanaprivate.com before confirming your order, so we can provide a personalized shipping quote.
Do you have any physical stores, showrooms, or resellers?
No, we do not have physical stores or resellers. All of our products are available exclusively online on our website.
What payment methods do you accept?
We accept several secure payment methods:
Credit card: Visa, MasterCard, American Express...
Express payments: PayPal, Apple Pay, and Shop Pay.
Bank transfer: If you choose this option, our bank details will be sent to you by email. Your order will be confirmed upon receipt of the transfer, and you will receive a confirmation email.
What are the delivery times?
Delivery times vary depending on the products, their availability, and the destination. To provide you with an accurate estimate, we invite you to contact us directly.
Deliveries to certain destinations may require additional time.
Once your order has been shipped, the carrier will contact you to inform you of the delivery date.
A special request?
Do you have a specific development project or can't find the answer to your question? Our team is here to help. Contact us for personalized support.